How enquiries are handled
Privacy policy
When you send an enquiry, the details you provide are stored so the team can respond. Information is used for the requested travel conversation and operational follow-up. Do not include passport, payment-card or other highly sensitive information in the form. You may contact the company email to request access, correction or deletion. Production operators should review this notice with qualified counsel before launch and add the final data-retention period and processor list.
Information you share
An enquiry may include your name, phone number, email address, requested service or destination, travel dates, traveller count, budget (when enabled), message, preferred language, consent choice, form source and submission time. Basic technical information may also be recorded to operate and protect the form.
How information is used
Yes Yes Travel uses enquiry details to understand your request, respond, coordinate relevant travel conversations, maintain the team inbox and protect the service from misuse. The information is not used to create a confirmed booking without a separate agreement.
WhatsApp and service providers
After a successful enquiry, the site can prepare a WhatsApp message and open it on your device. You decide whether to send it. WhatsApp and any future hosting, database, email or analytics providers process information under their own terms and privacy notices.
Storage, security and retention
Reasonable technical and organisational safeguards are used to restrict access to enquiries. Information is kept only for as long as it is needed for the enquiry, operational records, security or legal obligations, according to the operator’s final retention schedule. Please do not submit passport, payment-card or other highly sensitive data through the enquiry form.
Your choices and rights
Depending on where you live, you may have rights to ask for access, correction, deletion, restriction or a copy of personal information. You may also object to certain uses or withdraw consent where consent is the legal basis. Contact the company using the address below; identity may need to be verified before a request is completed.
Cookies and analytics
Essential storage may be used for language, security and contact preferences. Optional analytics should operate only when configured and permitted by the site’s consent settings. The final production operator is responsible for naming enabled analytics providers and documenting any non-essential cookies before launch.